eCommerce Website Maintenance & Support Services
eCommerce website maintenance and support services are essential for ensuring a seamless and secure online shopping experience. These services include regular updates to content and software, addressing technical issues promptly, and optimizing website performance to enhance user satisfaction.
Trusted by startups and Industries companies
Our eCommerce Maintenance & Support Services
With our eCommerce Maintenance & Support Services, we provide ongoing care to ensure your online store operates smoothly.
Ecommerce Website Audit and Analysis
Our experts comprehensively audit your ecommerce site to analyze its technical functions, performance, speed, security, SEO, and more. This allows us to identify any issues and opportunities for optimization.
eCommerce Website Content Management
We help manage and update your online store’s content, like product pages, navigation, graphics, and text, to keep information fresh and engaging for customers.
eCommerce Website Marketing and Optimization
We optimize your ecommerce site with easy navigation, interactive elements, and a streamlined shopping experience to boost conversions and sales. Our team also helps drive relevant traffic to your store.
eCommerce Website Security
We prioritize privacy and security through SSL installation, data encryption, PCI compliance, and continuous monitoring to protect your business and customers.
Shopping Cart Maintenance
By regularly checking and upgrading your shopping cart, our team ensures you can utilize the latest features and that your cart continues functioning properly.
eCommerce Support Services
Our support team is always available to quickly resolve bugs, unpredictable issues, and other problems to minimize ecommerce site downtime and disruption.
Let's Discuss Your Project
Get a free consultation and let us know your project idea to turn it into an amazing digital product.
We are India’s Top
eCommerce Maintenance & Support Services Company
We offer comprehensive eCommerce maintenance and support services tailored to companies of all sizes and industries, from small businesses to global enterprises. As a leading provider, we meet diverse needs through end-to-end solutions that keep your online store running smoothly.
Partner with us for customized and complete eCommerce maintenance and support with the following USPs
- CRO audits and stress tests
- Update product information
- Assessment of traffic leads and sales
- Review and update plugin files
- Recovery audits
- Timely backups and troubleshooting
- Implementation of growth solutions
- Custom plans
Awards & Certifications -
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
Keep Your Online Store at Its Best!
Don’t let your eCommerce site lag behind. Explore our maintenance solutions to ensure top-notch performance. Learn More.
Choose From Our Hiring Models
With us, you can choose from multiple hiring models that best suit your needs
Dedicated Team
(also known as product engineering teams) It is an expert autonomous team comprising of different roles (e.g. project manager, software engineers, QA engineers, and other roles) capable of delivering technology solutions rapidly and efficiently. The roles are defined for each specific project and management is conducted jointly by a Scrum Master and the client's product owner.
- Agile processes
- Transparent pricing
- Monthly billing
- Maximum flexibility
- Suitable for startups, MVPs and software/product companies
Team Augmentation
(also known as team extension or staff augmentation) Suitable for every scale of business and project, team augmentation helps add required talent to you team to fill the talent gap. The augmented team members work as part of your local or distributed team, attending your regular daily meetings and reporting directly to your managers. This helps businesses scale immediately and on-demand.
- Scale on-demand
- Quick & cost-effective
- Monthly billing
- Avoid hiring hassles
- Transparent pricing
Project Based
(best suited for small-mid scale projects) Fixed Price Model: When project specifications, scope, deliverables and acceptance criteria are clearly defined, we can evaluate and offer a fixed quote for the project. This is mostly suitable for small-mid scale projects with well documented specifications. Time & Material Model: Suitable for projects that have undefined or dynamic scope requirements or complicated business requirements due to which the cost estimation is not possible. Therefore, developers can be hired per their time.
FAQs
Ans. Choose Senchola Technology for eCommerce website maintenance and support because we offer:
- Skilled professionals
- Proactive approach
- Security focus
- Customized solutions
- 24/7 Support
- Cost efficiency
- Timely updates
- Client-centric approach
- Transparent communication
- Proven track record
Ans. The time required to implement changes after submitting an eCommerce website maintenance request depends on the complexity of the changes and the urgency of the request. Simple updates like content changes might be completed within a few hours to a day. Depending on the scope, more intricate changes, such as design modifications or feature additions, could take a few days to a week.
However, it’s recommended to discuss timelines to ensure alignment with your business needs and priorities.
Ans. The regularity of eCommerce website maintenance depends on the type of task:
- Software Updates: Monthly for security and functionality.
- Content Updates: Regularly to keep information current.
- Security Checks: Regular audits to prevent vulnerabilities.
- Performance: Quarterly for speed and responsiveness.
- SEO Review: Every few months for search optimization.
- Backup and Recovery: Weekly or bi-weekly for data protection.
- UX Enhancements: Quarterly or as needed for user experience.
- Design/Layout: Seasonal updates or trends change.
- Server/Hosting: Regularly to maintain configurations.
- Payment Forms: Quarterly testing and updates.
Ans. Here are some of the best eCommerce platforms:
- Shopify: User-friendly, versatile, and feature-rich for various business sizes.
- WooCommerce: Plugin for WordPress, ideal for content-driven online stores.
- Magento: Scalable and customizable, suitable for larger businesses.
- BigCommerce: All-in-one platform with built-in features for growth.
- Wix eCommerce: User-friendly, great for small to medium businesses.
- Squarespace Commerce: Elegant design options with integrated eCommerce.
- Volusion: Comprehensive platform with robust marketing tools.
- OpenCart: Open-source and easy to customize for smaller businesses.
- PrestaShop: Free and customizable, suitable for smaller online stores.
- WooCommerce: Plugin for WordPress, ideal for content-driven online stores.
Ans. The cost of regular eCommerce website maintenance varies widely. On average, the budget is around $100 to $500 per month. However, prices can change based on factors like the complexity of your site, required updates, security needs, and additional services. It’s recommended to discuss specific pricing with maintenance providers.
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